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Upload your energy bill for a personalized savings estimate, or reach out to our team for assistance.

Upload Your Energy Bill

Share your latest utility bill and we'll prepare a personalized savings estimate with verified utility rates for your area.

Other Ways to Reach Us

Call Us

877-317-9079

Available 7 days a week

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Email Us

support@prosper.energy

Response within 24 hours

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Book a free assessment or see our full contact options

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Common Questions

Support FAQ

Everything you need to know about uploading your bill and getting help.

We accept PDF, JPG, PNG, and HEIC files of your energy bill. You can take a photo with your phone or upload a digital copy. Make sure the bill is legible and shows your usage details, rate plan, and account number for the most accurate analysis.
Our energy specialists review every submission and will reach out within 24 hours with your personalized savings estimate. For faster assistance, call us directly at 877-317-9079.
Absolutely. Your energy bill and personal information are encrypted and stored securely. We only use your data to prepare your personalized savings analysis. We never sell or share your information with third parties.
The most important details are your monthly kWh usage, your utility rate (cost per kWh), and your service address. Our form will guide you through what to include. The more complete the information, the more accurate your savings estimate will be.
Once we receive your bill, our team analyzes your current energy usage, local utility rates, and available incentives. We then prepare a customized savings report showing exactly how much you could save with our SHIELD solutions. A specialist will walk you through the results—no pressure, just real numbers.

Still need help?

Call 877-317-9079

Still need help?

Our team is ready to assist you with any questions.

Call 877-317-9079