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How It Works

5 Simple Steps to
Energy Independence

We've refined our process over 24,000+ installations. It's straightforward, transparent, and designed to make your experience effortless from start to finish.

Average project timeline: 4-8 weeks from assessment to activation
01
30 minutes

Free Consultation

We start with a no-pressure conversation about your energy goals, current bills, and home situation. You'll learn whether the SHIELD framework is right for you—and we'll be honest if it's not.

What Happens:

  • Review your current energy bills and usage patterns
  • Discuss your home's unique characteristics
  • Explain the SHIELD framework in simple terms
  • Answer all your questions honestly
  • Provide ballpark savings estimate
Outcome:
You'll understand exactly what's possible and whether we're a good fit.
02
2-3 hours

Comprehensive Assessment

Our experts visit your property for a detailed evaluation. Using advanced diagnostic tools—including thermal imaging and energy audits—we identify every opportunity for savings.

What Happens:

  • Full home energy audit with thermal imaging
  • Roof inspection and structural analysis
  • Electrical panel evaluation
  • HVAC efficiency assessment
  • Insulation and air sealing diagnostic
  • Identify all available incentives and rebates
Outcome:
A complete picture of your home's energy profile and improvement opportunities.
03
3-5 days

Custom Design & Proposal

We create a personalized SHIELD plan tailored to your home, budget, and goals. You'll see exactly what you're getting, what it costs, and what you'll save—no surprises.

What Happens:

  • 3D solar design with exact panel placement
  • Detailed ROI calculations and savings projections
  • Equipment specifications and warranty details
  • Multiple financing options presented
  • Year-by-year cost vs. savings breakdown
  • Federal tax credit and incentive calculations
Outcome:
A crystal-clear proposal showing your investment, savings, and payback timeline.
04
1-3 days

Professional Installation

Our certified installers handle everything—permits, inspections, utility coordination, and flawless installation. We treat your home like it's our own.

What Happens:

  • We handle all permits and utility paperwork
  • Professional installation by certified technicians
  • Minimal disruption to your daily routine
  • Thorough cleanup when we're done
  • Quality inspection and system testing
  • Final inspection and utility interconnection
Outcome:
A fully operational system installed to the highest standards, ready to generate savings.
05
Ongoing

Lifetime Support

Our relationship doesn't end at installation. We provide 24/7 monitoring, proactive maintenance, and lifetime support to ensure your system performs flawlessly for decades.

What Happens:

  • 24/7 system performance monitoring
  • Proactive alerts if anything needs attention
  • Annual system health checks
  • Warranty management and claims assistance
  • Software updates and optimization
  • Priority customer support line
Outcome:
Peace of mind knowing we're always watching over your investment.

What Sets Our Process Apart

🤝

White-Glove Service

We handle every detail—permits, inspections, utility coordination, warranty registration. You focus on enjoying the savings.

💎

No Surprises

Fixed pricing, transparent timelines, and clear communication every step of the way. What we quote is what you pay.

Expert Installation

All installers are certified, background-checked, and trained on the latest techniques. We do it right the first time.

🛡️

Lifetime Relationship

You're not just a sale—you're a member of the Prosper family. We're with you for the long haul.

Common Process Questions

Do I need to be home during installation?
Yes, for the first and last day. We need access to your electrical panel and to walk you through the system. During middle days (if multi-day install), you can be away.
Will my power be shut off during installation?
Yes, briefly (usually 1-2 hours) when we connect to your electrical panel. We'll coordinate this timing with you in advance.
What if something goes wrong?
Our 24/7 monitoring system alerts us immediately if there's an issue. We typically identify and fix problems before you even notice them.
How long do warranties last?
25-year panel performance warranty, 10-year workmanship warranty, 10-25 year inverter warranty (varies by model). We handle all warranty claims.

Ready to Get Started?

Schedule your free consultation today. No pressure, no obligation—just honest answers and clear information.

Start Saving Today - Book Now

30-min call • Free assessment • Zero obligation

Quick Answer: 877-317-9079

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Our Process | 5 Simple Steps to Energy Independence | ProsperShield — Acme Site